FAQs

The cost of a move depends on the size of your shipment, access conditions, distance, and services needed. Most moves are best priced after a visual survey so we can provide an accurate estimate based on the full scope of work.

We have a 4-hour billable minimum on moves. As a general guideline, a 2-person crew with a truck starts around $800 at the minimum, while a 3-person crew with a truck starts around $900. Final pricing depends on crew size, travel time, and overall move details.

Local moves are priced based on the number of crew members, trucks and estimated number of hours that a job will require, taking into consideration the scope of work, the shipment size, access at both locations, travel time, and any special services.

Long distance moves are priced based on the weight of the shipment and the distance the shipment will be transported.

Our survey software enables our Move Consultants to take pictures of everything included in your planned move. It then uses artificial intelligence to analyze each picture and assign a size and weight to each item, giving us highly accurate weight estimates to use in our quoting process.

Unless you are only moving a few items, we do require a survey by one of our Move Consultants. In addition to giving us the opportunity to visually assess the contents of your shipment and the access points in the home, this is also a great opportunity for us to answer questions you may have and to provide tips and tricks that can help reduce the cost and stress of your move.

We offer both in-home consultations and ‘virtual’ surveys using your mobile device. In both cases we utilize the same surveying software to ensure consistent and accurate estimates whether they are done in person or remotely.

The earlier, the better, especially during busy seasons. Booking in advance gives you the best chance of securing your preferred date and allows more time for planning. If your move is still a few months out, we can often begin with a survey and help guide next steps.

Our moving services operate Monday through Saturday. Our office is open during the week, and we are closed on Sundays. Availability can vary depending on the season and schedule, so it is always best to reach out early if you have a specific date in mind.

Most moves are scheduled to begin with arrival at your first location between 8:00–8:30 AM. In some cases, such as coordinating around real estate closings or specific timing needs, later start times may be scheduled. We will confirm timing in advance and communicate any updates.

Move length depends on the size of the shipment, distance, stairs, elevators, parking access, and any packing or specialty handling. A survey helps us estimate time more accurately, but actual duration can vary if conditions change or differ from what was initially planned.

For local moves your final bill may be higher or lower based on the actual time required to complete your move, including all travel time. This is why we focus on detailed surveys and want to have a clear understanding of the scope of work during the quoting stage. Having accurate information ahead of time helps reduce surprises and keeps your move running smoothly.

By federal law, long distance moves are priced on a binding quote. The only time your price will change is if there are significant additions or deductions of items from what you showed us during your survey. In that case the shipment may be re-priced to reflect the new higher or lower total weight.

Most moves require 2 to 4 crew members. During the survey process, we determine the appropriate crew size and truck count to ensure your move is completed efficiently and safely, taking in account several factors including the size of your home or office, the amount of furniture and boxes, access conditions and your timeline.

It is best to start packing non-essential items as early as possible and work through your home one room at a time. Packing ahead reduces stress and helps avoid delays on move day. We also offer full and partial packing services if you would prefer professional assistance.

We do require that dressers with more than 4 drawers be emptied. Moving furniture with too much additional weight can cause damage to the piece and can also make the piece more difficult for the crew to carry, which can result in unintentional damage to the item or your home.

For smaller pieces with three drawers or fewer you can leave clothing or linens in the drawers, but all other contents should be removed (jewelry, loose change, paperwork, etc).

The Dept of Transportation does not allow movers to transport hazardous or flammable items, including gasoline, propane tanks, paint, chemicals, and other regulated materials. We also cannot transport any organic materials, including live plants.

If you are unsure about a specific item, it is best to check with our team ahead of time.

Yes. Labeling boxes by room helps our crew place them correctly in your new home and makes unpacking easier. We recommend labeling the top and at least one side of each box, and using a consistent system such as room names or color coding.

Keep important documents, cash and cash equivalents, jewelry and other valuables, medications, and personal items with you rather than packing them on the truck. It is also helpful to prepare a first-night essentials box with toiletries, chargers, and basic items you will need right away at your new home.

Yes. We offer professional packing services for customers who want help preparing for a move. We can pack your entire home or focus on specific items, especially fragile belongings. Our goal is to save you time and help ensure everything is properly protected for transport.

Yes. We offer both partial and full unpacking services to help you get settled more quickly after your move. This can be especially helpful after larger moves and can be combined with other services depending on your needs and timeline.

Yes. We sell professional-grade packing materials, including boxes and supplies designed to protect your belongings. Using the right materials helps ensure items are packed safely and efficiently, and we can guide you on what works best based on your move.

Yes. We offer secure, temperature controlled storage for both short-term and long-term needs. Whether you need storage for a few days or several months, we can often combine storage with your move to simplify the process and reduce the need to coordinate with multiple companies.

Yes. In addition to moving and storage, we offer junk removal and donation delivery services. This is helpful for customers who are downsizing, preparing a home for sale, or clearing out unwanted items before or after their move.

Items stored in our warehouse are placed in wooden storage vaults that are dedicated to your shipment. Items too large to fit in a vault are stored in one of our ‘oversized item’ racks.

Our storage facility is temperature-controlled. Full climate control involves regulating both temperature AND humidity, which is not required for standard household items and is a much more expensive storage option.

If you do have items that require humidity controlled storage (wooden musical instruments, archival books or documents, artwork on canvas) we recommend renting a small climate controlled unit for just those items and storing the rest in standard, temperature controlled storage. Our crew can make a split delivery between the two storage locations.

Our storage facility is under 24-hour video and audio surveillance, both inside and outside of the building. Only Bridges Bros employees and visitors accompanied by a member of our team are allowed access to our storage warehouse.

We can store items for as little as a few days or as long as needed. Some customers use storage during short gaps between closings, while others require longer-term storage during renovations or downsizing.

Yes. Access must be scheduled during our office hours and at least 72 hours in advance. There is a $65 access fee because your items will be stored in storage vaults that must be moved with a forklift to our loading/unloading area.

We also highly recommend that you mark any items that you think you may need to access, so that they can be loaded together in a specific vault and marked. If you have not designated any items in this manner and it is necessary to do a search of all of your storage vaults to locate one or more items, it may also be necessary to have crew members on hand to unload and reload items from each vault, which is an additional cost.

Storage is priced by the number of vaults required for your shipment and the number of storage rack spaces for oversized items. The vaults are 5 ft x 7 ft x 7 ft with a capacity of approximately 1,000 pounds. All storage is pre-paid for the following month. We have a one month minimum, but do pro-rate storage fees down to the day your shipment leaves our warehouse beyond the first 30 days.

When you are ready for delivery, we schedule your move out of storage and onto a truck. This is treated as a new move and is subject to crew availability. We recommend reaching out early so we can provide an estimate and secure your preferred date.

We handle both the move into storage and the move out when you are ready. Each portion is scheduled separately and based on availability. Planning ahead for both stages helps ensure we can accommodate your preferred timing.

We are not a self-storage facility where clients have direct access to their storage unit.

Yes. Items are carefully padded and stored using professional moving practices.

Borrow-a-Bro is our small-jobs service designed for customers who need help with shorter tasks without booking a full move. It is ideal for in-home moves, deliveries, loading or unloading moving containers, staging furniture prior a home sale and other smaller labor-based projects.

Borrow-a-Bro is best for smaller projects such as moving furniture within a home, picking up items from stores or marketplaces, loading or unloading trucks or pods, seasonal setup, junk removal and preparing a home for sale.

Borrow-a-Bro provides licensed and insured movers for as little as one hour, making it a flexible option for smaller jobs and avoiding the 3-4 hour minimum charged by most moving companies.

Borrow-a-Bro quotes must be requested through our online form. We ask for details, photos, and scheduling preferences so we can properly evaluate the job. Written quotes are typically sent by email by the end of the next business day.

Yes. We are licensed and insured for interstate moves and provide moving services down the East Coast from Maine to Florida. We do not go to the mid-west or west coast.

We service all of Maine, New Hampshire, Massachusetts. We even can provide moving services across all of New England and the East Coast from Maine to Florida.

Yes. We are DOT licensed, fully insured and authorized to perform interstate moves. Customers can verify mover licensing and safety information through the Federal Motor Carrier Safety Administration SAFER website when comparing moving companies.

While we take great care to protect your belongings, there is inherent damage any time furniture and other items are moved. In compliance with federal law, we offer valuation coverage options that include “released” value (limited coverage) and full replacement value coverage.

If damage or loss does occur, the resolution process starts with completing a claim form which will be sent upon notification to our office of a potential claim.

Yes. Bookings are first come, first served and require a 20% non-refundable deposit to secure your date.

Tipping is not required, but is very much appreciated by the crew. Many customers choose to tip as a way to recognize the crew’s professionalism, care, and effort during a physically demanding move.

Yes. Items such as pianos, safes, exercise equipment, pool tables, and powered furniture should always be disclosed in advance. This allows us to plan for the proper crew size, equipment, and handling to ensure your move is completed safely and efficiently.